Tag Archives: program

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Apple launches battery replacement program

It seems that substitution programs succeed. Three days ago we told you about the plan to change the adapters on MacBooks and MacBooks Pro old especially the problem of cable sheath, which is separated from the connectors on the ends. Now it has been reported through a web page of the company that Apple started a campaign to replace the original iPod nano battery , which sold between 2005 and 2006.

Apparently a fraction of the units sold between September 2005 and January 2006 had a problem with the battery that was causing in some cases this will overheat to the point of destruction. Although not true in all cases, failures are caused by one of the suppliers, and worsens as time passes. The website leads to a form that we fill with the serial number that appears on the back of the battery, so you can easily determine if our first-generation iPod nano is affected or not this replacement plan.

It concludes a series of news we had been receiving from around the world, like Japan, where he knew extreme cases where this battery fires or damage were caused to its users.

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Apple starts replacement program for power adapters

Some users are apparently receiving from Apple a newsletter about a new program of replacement adapters . portable for the company. As you will know these elements have long been subject to criticism from users who saw it as deteriorated to the point of breaking . This damage appeared especially in the area where the cable connects to the plastic or the MagSafe connector on the adapter MagSafe 60W or 85W MMP-1, T-shaped, which brought the old MacBooks and MacBooks Pro

Now Apple has received the pressure through a class action to develop this plan parts. The action comes as a result of the accusations made against the company since 2009 because of the potential danger that these fissures accounted for homes, any potential sources of fire such as happened in 2007 in Connecticut. The program includes now the possibility of replacement in any case where we observe a similar decline to photography, that is, the area where the electrical wire is exposed. If that is the problem, we call aa Apple to the numbers listed or visit an Apple Retail Store or an authorized reseller where we will support our case and decide whether it is covered by the program.

A second procedure was developed for those who already bought a replacement adapter in its day (I also suffered this misfortune for years) after the original break. In these cases it is expected a refund of the purchase, varies depending on the time 79, 50 or $ 35 from first to third year. It seems that this system will only be held in the United States, but not more informed about the issue in our country.

It is a relief to see that these adapters Apple changed some time ago and these problems stopped appearing in new adapters with MagSafe connector in the form of L.